Additional Information

Phone Numbers

 

ATM/Debit Lost/Stolen 1-800-383-8000
Credit Card Lost/Stolen 1-800-325-3678
Equifax (Credit Bureau) 1-800-525-6285
Experian (Credit Bureau) 1-888-397-3742
Trans Union (Credit Bureau) 1-800-680-7289
FTC’s Identity Theft Hotline 877-ID-THEFT (438-4338)

 

Links

Credit Bureaus

 

Text Alerts for Debit Card Fraud

Keeping your account safe is our highest priority.  We're adding Text Alerts as part of our Debit Card Fraud Protection Program.
You'll soon begin receiving text alerts when suspicious activity is detected on your PS&Co. Debit Card.  If you recieve a "fraud alert", reply YES if the transaction in question is valid or NO if the transaction is fraudulent.  If you reply NO, you'll quickly receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account.  We'll also automatically block your debit card to prevent any additional fraudulent activity.  If you reply YES, you can continue to use your debit card as normal.  If you don't reply to the text, or your phone number on file is not a mobile number, we'll attemp to reach you via automated voice call.

Text message alerts will come from: 72718

Automated phone calls will come from: 855-219-5399

Make sure to save these numbers to your contacts so you don't miss any alerts.  This added protection to your debit card is automatic and text message alerts are free.  If you have any questions, or ever see a suspicious transaction on your debit card, please do not hesitate to call your bank branch.

Important:  We will never request card or account information via text, automated phone or email